Legal Disclosures & Governance

[2.1] Data Controller

The data controller responsible for the processing of personal data collected through this website is WebVisionCrafts, registered at 114 28 Teknikringen 24, Stockholm, Sweden. All inquiries regarding data processing may be directed to [email protected].

[2.2] Data Collected

We collect personal identification information (name, email address, telephone number, company name) only when voluntarily submitted through our contact forms. We also collect non-personal data automatically, including IP addresses, browser type, operating system, referring URLs, and page interaction metrics for analytics purposes.

[2.3] Purpose of Processing

Personal data is processed exclusively for the following purposes: responding to project inquiries and consultation requests; delivering contracted design and development services; maintaining business correspondence; complying with statutory tax and accounting obligations; and improving website functionality and user experience.

[2.4] Legal Basis (GDPR Article 6)

Processing is conducted under Article 6(1)(b) of the General Data Protection Regulation (EU) 2016/679, which permits processing necessary for the performance of a contract or pre-contractual measures, and under Article 6(1)(f), which permits processing based on legitimate interest in business communication and service improvement.

[2.5] Data Retention

Personal data is retained for the duration necessary to fulfill the purposes for which it was collected, or as required by applicable law. Inactive consultation records are deleted after 24 months. Contract-related data is retained for 7 years in compliance with Swedish bookkeeping regulations.

[2.6] Data Security

All personal data is transmitted via encrypted TLS connections and stored within secure, EU-hosted cloud infrastructure. We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

[2.7] Third-Party Sharing

We do not sell, rent, trade, or otherwise transfer personal data to external parties without explicit consent, except as required by law or as necessary to fulfill contracted service delivery (e.g., hosting providers, payment processors operating under equivalent data protection agreements).

[2.8] Your Rights (GDPR Articles 15-22)

You have the right to access, rectify, erase, restrict processing, object to processing, and port your personal data. To exercise these rights, contact [email protected]. You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY) at https://www.imy.se.

[3.1] Scope of Services

WebVisionCrafts provides web design, digital layout architecture, adaptive interface component development, and related digital consulting services. All services are delivered in accordance with explicitly contracted Statements of Work (SOW) executed between the client and WebVisionCrafts.

[3.2] Intellectual Property

Upon complete settlement of all agreed commercial invoices, WebVisionCrafts assigns all worldwide intellectual property rights in the client-specific deliverables, including source code, design tokens, visual assets, and documentation, directly to the client. WebVisionCrafts retains no ongoing license or usage rights to delivered work product.

[3.3] Project Delivery

Project timelines are defined in the applicable Statement of Work. WebVisionCrafts commits to delivering milestones within agreed timeframes. Delays caused by the client, including delayed feedback, approvals, or required content, will result in proportional timeline adjustments communicated in writing.

[3.4] Client Responsibilities

The client is responsible for providing accurate project requirements, timely feedback and approvals, required content and assets, and designated decision-makers authorized to approve deliverables. Failure to fulfill these responsibilities may impact project timelines and deliverables.

[3.5] Limitation of Liability

WebVisionCrafts shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from service delivery. Total aggregate liability shall not exceed the total fees paid under the applicable Statement of Work. These limitations apply to the fullest extent permitted by applicable Swedish law.

[4.1] What Are Cookies

Cookies are small text files placed on your device when you visit a website. They serve to remember your preferences, maintain session states, and collect analytical data about site usage patterns.

[4.2] Cookies We Use

Strictly Necessary Cookies: Essential for website functionality, including session management and security tokens. These cannot be disabled.
Functional Cookies: Remember your preferences, such as cookie consent status, to enhance your experience on subsequent visits.
Analytics Cookies: Collect anonymized data about site usage patterns, page views, and navigation flows to improve website performance and content relevance.

[4.3] Managing Cookies

You may manage or disable cookies through your browser settings. Note that disabling strictly necessary cookies may impair website functionality. Cookie consent preferences are stored locally using browser localStorage and can be reviewed at any time by clearing your browser data.

[4.4] Third-Party Cookies

Certain third-party services embedded on this website (e.g., Google Maps) may set their own cookies. These third-party cookies are governed by the respective privacy policies of those service providers. WebVisionCrafts does not control third-party cookie behavior.

[5.1] Cancellation Before Work Commences

If the client cancels the project before any design or development work has commenced, a full refund of any advance payment will be issued within 14 business days of written cancellation notice.

[5.2] Cancellation After Work Commences

If cancellation occurs after work has commenced, the client is responsible for payment of all completed work up to the point of cancellation. Completed milestones will be delivered, and any advance payment exceeding the value of completed work will be refunded proportionally within 14 business days.

[5.3] Deliverable Disputes

If the client disputes the quality of delivered work, WebVisionCrafts commits to a good-faith review and reasonable revision process at no additional charge for issues directly related to deviation from the agreed Statement of Work. Disputes not resolved through good-faith negotiation may be addressed through the dispute resolution mechanisms outlined in Section 3.5 of these Terms.

[5.4] Monthly Retainer Refunds

Monthly retainer services may be cancelled with 30 days written notice. No refund is issued for the current billing period in which notice is given. The retainer will terminate at the end of the billing period following the notice.

[5.5] EU Consumer Rights

For services purchased by consumers within the European Union, statutory cooling-off rights under the Consumer Rights Directive (2011/83/EU) apply where relevant. Where work has commenced with the consumer's explicit consent before the expiry of the 14-day cooling-off period, the right to withdraw is waived proportionally to the work performed.

These terms and all services provided by WebVisionCrafts are governed by the laws of the Kingdom of Sweden. Any disputes arising from or relating to these terms or service delivery shall be submitted to the competent courts of Stockholm, Sweden, unless otherwise agreed in writing.